Asking patients to leave a review appears to be a simple task. However, trending data indicates most practices will receive only a handful of patient reviews throughout the year when manually asking patients for reviews. This is because most patients will forget to leave a review when asked, or the front office may forget to ask. In addition, most patients are inclined to leave a negative review when a poor experience occurred as opposed to leaving a positive review with a good experience.
Current technology allows you to automate this process by sending SMS and Email requests with corresponding reminders. As a result, you'll surpass a handful of reviews a year and see patient reviews coming in monthly. Why? Because technology simplifies and quickens the review process.
Review generation software is also advantageous to begin drowning out any negative reviews or make it practically impossible for internet trolls to damage your reputation.
Read our tips for medical marketing. Healthcare marketing is evolving. Learn what you can do to remain an active competitor in the market. Our articles will tackle websites, reviews, campaign management, front office management, and much more.